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Item came quick, well packaged, easy to assemble and worked out of the box. Great quality. The only item that would be better is an adjustable seat. My father in law has difficultly getting set in the unit with longer legs. A sliding seat, albeit may affect the overall center of gravity and balance would improve the difficulty getting seated. Overall he is very pleased with the Zipr scooter
A breeze to set up, plus a breeze to use this carbon fiber power chair. I love it! Comfortable and seems quite sturdy. Light weight for transferring into and out of our car. Delivery was fast, also.